● WHO WE SERVE
Our Clients
From artisanal miners to central banks — trusted by every tier of the global gold supply chain.
CLIENT CATEGORIES
Every Link in the Gold Chain
Miners & Producers
Doré bar refining and settlement for artisanal, mid-tier, and large-scale operations
Jewellers & Manufacturers
Scrap and bench sweeps refined back to investment-grade alloy for reuse
Dealers & Traders
Live spot-settled trading accounts with same-day processing and delivery
Banks & Institutions
Sovereign and institutional-grade bullion supply with allocated vault storage
ACCREDITATIONS & CERTIFICATIONS
CLIENT BENEFITS
More Than a Refinery
Dedicated Account Manager
Every client is assigned a named account manager who handles intake scheduling, progress updates, and settlement. One point of contact from first call to final delivery — no call centres, no queues.
Tailored Refining Workflows
No two clients are the same. We configure intake schedules, output formats, settlement currencies, and logistic arrangements around your operational requirements, not ours.
Market Intelligence & Pricing
Trade account holders receive live spot pricing, weekly market commentary from our trading desk, and advance notice of LBMA forward rate movements to help optimise their settlement timing.
TRADE ACCOUNTS
The More You Refine, the More You Save
0.5% / oz
Online client portal, 24-hour assay results, standard armoured delivery, and full chain-of-custody reporting.
0.3% / oz
Everything in Standard, plus a named account manager, priority processing, live spot-price settlement, and free insured outbound logistics.
Bespoke
Custom fee structures, dedicated vault allocation, 24/7 senior desk access, bespoke branded bullion, multi-currency settlement, and an annual facility audit invitation.
Open an Account
Our onboarding team will walk you through compliance, KYC documentation, and account setup. Most accounts are approved and operational within 5 business days.